Terms and Conditions

Terms and Conditions

Welcome to Legacy Glass Railings Kelowna. These Terms and Conditions govern your access to and use of our website and services, including consultations, design, fabrication, and installation of glass railing systems for residential, commercial, and multi-family projects.

By accessing this website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree, you should refrain from using our website or services.


1. Use Of Website

This website is intended to provide general information about our glass railing services, showcase completed projects, and facilitate consultation requests. You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use of others.

Unauthorized use, including attempts to disrupt website functionality or access restricted areas, is strictly prohibited.


2. Service Scope

Legacy Glass Railings Kelowna provides professional services including consultation, design planning, fabrication coordination, and installation of glass railing systems. All services are subject to project-specific agreements, site conditions, and feasibility assessments.

Final deliverables may vary based on structural requirements, material availability, and safety regulations. We reserve the right to decline or modify services where necessary to maintain quality and compliance standards.


3. Estimates And Pricing

All estimates provided through the website or consultation process are preliminary and based on the information available at the time. Final pricing is subject to site inspections, project scope clarification, and material selection.

We reserve the right to adjust pricing where unforeseen conditions, client-requested changes, or regulatory requirements impact the original scope of work.


4. Client Responsibilities

Clients are responsible for providing accurate project details, access to the installation site, and timely communication throughout the project lifecycle. Delays caused by incomplete information, restricted access, or changes in scope may affect timelines and costs.

Clients must also ensure that all necessary permits or approvals are obtained unless otherwise agreed in writing.


5. Project Timelines

While we strive to meet all agreed timelines, project schedules are estimates and may be affected by external factors such as weather conditions, material availability, site readiness, or unforeseen structural challenges.

We are not liable for delays beyond our reasonable control but will maintain clear communication and make every effort to minimize disruptions.


6. Payments And Billing

Payment terms will be outlined in individual project agreements. Typically, this may include deposits, milestone payments, and final balances upon completion.

Failure to adhere to agreed payment terms may result in project delays, suspension of services, or additional charges where applicable.


7. Intellectual Property

All content on this website, including images, designs, text, and branding, is the property of Legacy Glass Railings Kelowna unless otherwise stated. This includes project images and design concepts presented for illustrative purposes.

You may not reproduce, distribute, or use any content without prior written consent.


8. Limitation Of Liability

To the fullest extent permitted by law, Legacy Glass Railings Kelowna shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

While we maintain strict quality and safety standards, liability is limited to the value of the services provided under specific project agreements.


9. Warranties And Guarantees

We stand behind the quality of our workmanship and materials; however, warranties, if applicable, will be clearly defined in project contracts. Warranty coverage may vary depending on materials used, installation conditions, and manufacturer guidelines.

Improper use, modifications, or lack of maintenance may void applicable warranties.


10. Third Party Services

Certain aspects of our services may involve third-party suppliers, contractors, or manufacturers. While we work with trusted partners, we are not responsible for delays, defects, or issues arising directly from third-party services beyond our control.


11. Website Accuracy

We strive to ensure that all information on our website is accurate, current, and reflective of our services. However, we do not guarantee completeness or accuracy at all times, particularly regarding project visuals, descriptions, or technical specifications.

Content is provided for general informational purposes only.


12. Termination Of Use

We reserve the right to restrict or terminate access to our website or services at our discretion, without notice, if we believe a user has violated these Terms and Conditions or engaged in inappropriate or unlawful behavior.


13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Province of British Columbia, Canada. Any disputes arising shall be subject to the jurisdiction of local courts.


14. Changes To Terms

We may update these Terms and Conditions from time to time to reflect changes in business practices, legal requirements, or service offerings. Updates will be posted on this page with a revised effective date.

Continued use of the website or services constitutes acceptance of any modifications.