Privacy Policy

Privacy Policy

At Legacy Glass Railings Kelowna  we are committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing or using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect information that enables us to deliver precise, professional, and tailored glass railing solutions. This includes personal information such as your name, email address, phone number, and any details submitted through consultation or contact forms.

Additionally, we automatically collect technical data including IP address, browser type, device information, and browsing behavior. This data helps us understand how visitors interact with our website, allowing us to continually refine both performance and user experience.

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2. How We Use Your Information

Your information is used with clear purpose and professional intent. Primarily, it allows us to respond to inquiries, schedule consultations, and provide accurate estimates for residential, commercial, and multi-family glass railing projects.

We also use this data to improve our website functionality, enhance user experience, and maintain effective communication throughout your project journey. In select cases, we may use contact details to share relevant updates, provided such communication aligns with your expectations.

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3. Cookies And Tracking Technologies

Our website utilizes cookies and similar tracking technologies to deliver a seamless and personalized browsing experience. These technologies help us remember user preferences, analyze website traffic, and optimize performance across devices.

Cookies also enable us to better understand which services and content resonate most with visitors, allowing us to continuously improve our offerings. You may adjust your browser settings to disable cookies; however, doing so may impact certain functionalities of the website.

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4. Sharing Of Information

We maintain a strict policy of not selling or trading your personal information. Your data is treated with the highest level of confidentiality.

However, we may share information with trusted third-party service providers who assist in website hosting, analytics, or operational support. These partners are bound by confidentiality agreements and are authorized to use your information solely for service-related purposes.

We may also disclose information where required by law or to protect our legal rights and business integrity.

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5. Data Security And Protection

Protecting your information is a responsibility we take seriously. We implement industry-standard security measures designed to prevent unauthorized access, misuse, or disclosure of your personal data.

While we continuously update and strengthen our systems, it is important to recognize that no method of online transmission or storage is entirely secure. We encourage users to exercise discretion when sharing sensitive information through digital platforms.

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6. Your Rights And Choices

As a valued client or visitor, you retain control over your personal information. You have the right to request access to the data we hold about you, request corrections, or ask for deletion where applicable under relevant privacy laws.

We are committed to responding to such requests promptly and transparently, ensuring your rights are respected and upheld in every interaction with our business.

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7. Third-Party Links

Our website may include links to external websites for additional information, inspiration, or services. While we aim to reference reputable sources, we are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit to ensure a clear understanding of how their data may be handled.

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8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements, industry standards, or our business operations. Any updates will be clearly posted on this page along with a revised effective date.

We recommend reviewing this page from time to time to stay informed about how your information is protected.